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Looking for information? Not sure what the escape game craze is? Feel free to browse the questions below, and if we didn’t cover it, please contact us via our contact page!
MISSION ESCAPE GAMES/ ESCAPE GAME INFORMATION
WHAT IS AN ESCAPE GAME?
It’s a game where you have to escape from a locked room full of logic puzzles. Consider it part scavenger hunt and part puzzle-solving mystery! The catch is that you only have one hour on the clock to make your escape…
WHERE IS MISSION ESCAPE GAMES LOCATED?
Our Manhattan location is at 265 W37th Street, Suite 802A. The building entrance is on W37th (next door to the Dunkin Donuts) near the corner of 8th Avenue.
ARE YOUR ESCAPE GAMES PRIVATE?
For your safety, all our games are currently private so the game will be reserved exclusively for you and your group!
IS PROOF OF VACCINATION REQUIRED TO PARTICIPATE?
Yes, we are an indoor venue so proof of vaccination is required at check in for your reservation! Under the Key to NYC mandate, all participants ages 12 or older will be required to show proof of vaccination and ID at the door. Accepted forms of proof are the physical document, a picture/screenshot, NYC COVID Safe, NYS Excelsior Pass and other government issued forms. Medical/religious proof of exemptions must be accompanied by a negative test result within 3 days of your game.
WHAT IF I DON’T ESCAPE? AM I TRAPPED FOREVER?
If you don’t make it out, you become a part of our game… Just kidding! Our staff will come in, explain how to solve the remaining puzzles so you’re not left hanging and then you’re free!
WHAT IF THERE’S AN EMERGENCY?
The door isn’t actually locked and groups can use the emergency exit button at any time. If you don’t want to play anymore, you are free to leave the room by pressing the button!
HOW LONG IS THE GAME?
The game itself is 60 minutes. Please plan to arrive 15 minutes before your mission starts, and allot for an extra 15 minutes after just in case there are any questions, you want to take pictures, etc. In short, prepare for about 90 minutes!
WHAT ARE YOUR BUSINESS HOURS?
Please check our Contact page for our business hours.
WHAT IS THE CLOSEST SUBWAY STATION?
There are numerous train stations within a few blocks walk of our location. You can take the A/C/E or Amtrak/NJTransit/LIRR trains to 34th Street Penn Station, the B/D/M/F/N/Q/R/W lines to 34th Street-Herald Square or the 1/2/3/7/N/Q/R/W lines to 42st-Times Square.
I’M NOT A SUBWAY PERSON…CAN I DRIVE? HOW’S THE PARKING?
We do not provide parking but there are several garages in the area. The closest is the next block over, on 37th Street, between 8th & 9th Avenues. And there’s street parking if you get lucky!
HOW MUCH IS A TICKET?
The price varies by game and location. Please choose the game that you are interested in and how many players you will be bringing, and the price will automatically update for you.
HOW DO I BOOK MY SPOT?
You can make your reservation on our Book Game page after choosing which mission you want to challenge. Or give us a call at 347-903-8860 and we’d be glad to help you!
DO I NEED TO MAKE A RESERVATION?
If you don’t have a reservation, there might not be a spot for you to play! We are currently reservation based to ensure everyone’s safety with staggered entry times. Please call us to check the availability if you are interested in making a reservation.
ARE WALK-INS ALLOWED?
For the safety of all our guests, all our games are reservation based to stagger entry times. Please reserve a timeslot to ensure your game, or give us a call to check availability!
HOW DO I MAKE A RESERVATION?
Please visit our Book Game page for detailed instructions. Or give us a call at 347-903-8860.
WHAT IF I CAN’T MAKE MY RESERVATION?
Tickets are final sale once the booking is made so there are no refunds, but you can reschedule! Please give us a call at 347-903-8860.
ARE THE MISSIONS SCARY?
Most of our rooms are neutral-themed and okay for all ages!
WHAT IF I WANT TO BRING CHILDREN?
Not a problem, our games are family-friendly! Ages 10 and above are recommended. Any players younger than 18 must have their waiver signed by an adult or legal guardian. Players under the age of 13 must be accompanied by an adult.
For kids 5 and under, please feel free to reach out to us by email or phone!
ONLY A COUPLE OF MY FRIENDS AGREED TO GET TRAPPED IN WITH ME. CAN WE STILL ESCAPE?
Yes you can! You’ll have to cover more ground so think fast!
I MADE A RESERVATION FOR MY GROUP OF FRIENDS BUT WE HAVE ANOTHER PERSON WHO WANTED TO JOIN LAST MINUTE. CAN THEY JUST COME IN WITH US?
For all private experiences, you can purchase an additional ticket for them at the door! If you will be going over the designated capacity of the room, please call us to inquire further.
WHAT IF I HAVE A LARGE GROUP? DO YOU DO GROUP EVENTS?
Yes we do! Your large group may need more than one mission. If you’re interested in a group/corporate event, feel free to send us an email inquiry or call us!
WHEN SHOULD WE PLAN TO ARRIVE?
Please arrive and check in at our front desk 20 minutes before your game officially starts. We ask that groups make sure that their waivers are signed, and they arrive together to begin the check-in process.
WHAT HAPPENS IF I’M RUNNING LATE?
We have a five-minute grace period! But after five minutes, the game clock will start and you will play with less time. Late participants may not be able to enter.
IS THERE A DRESS CODE?
Whatever you feel comfortable walking around in! You’ll be moving around as you look for your clues.
DO YOU HOST BIRTHDAY PARTIES?
Of course! We’d love to celebrate with you! If you’re looking to do something special for the party, let us know what you have in mind and we’ll do what we can to accommodate it!
DO YOU DO BIRTHDAY PARTIES FOR CHILDREN?
We recommend participants be older than 10 years old, as the games may be too challenging for younger participants. An adult must accompany any players younger than 13 years old.
DO YOU HOST BACHELOR/BACHELORETTE PARTIES?
We’ve hosted hundreds of bachelor/bachelorette parties to date! An escape game is a great way to bond with your friends and family before the big day. If there’s something special you would like to do for the party, let us know what you have in mind!
IS YOUR LOCATION WHEELCHAIR ACCESSIBLE?
Certain escape room games are wheelchair accessible with some exceptions. Please call us for more details!
AM I ALLOWED TO TAKE PICTURES/VIDEO?
Sorry but no one likes spoilers! We don’t want any secrets to leak out so there are no pictures/video/social media/etc allowed inside the rooms. However, you’re welcome to take pictures in the waiting room with our props!