Looking to book a private event for your company? Trying to strengthen the bonds between the members of your team? You’ve come to the right place! We’ll do our best to ensure everyone has a great time. Games can be arranged to start at the same time (dependent upon availability).
If you’re looking for specific information, please feel free to browse the FAQ below or contact us using the form, sending us an email at email@example.com or by giving us a call at 347-903-8860.
DO YOU HAVE A DESIRED DATE/TIME IN MIND FOR YOUR EVENT?
If you have a date in mind, please let us know so we can check availability. If you would like a specific time of the day, like morning or evening, let us know too!
HOW MANY PEOPLE ARE IN THE GROUP YOU WOULD LIKE TO BOOK FOR?
Depending upon the group size, we would recommend the appropriate room(s). Each room has a certain capacity so if you have a large group, there is the possibility you would need multiple missions running at the same time.
HOW MANY PEOPLE CAN FIT IN ONE GAME? WHAT HAPPENS IF I HAVE TOO MANY PEOPLE FOR ONE GAME? CAN YOU RUN MULTIPLE GAMES AT THE SAME TIME?
Each room has a certain capacity, that ranges up to 6-8 players with some flexibility. We can run multiple games at the same time, if necessary, to accommodate a large group size for private events.
HOW DO EVENTS THAT REQUIRE MORE THAN ONE GAME WORK?
If your group size is larger than the capacity of a single mission, we would try to pair another mission together with the first one. You may need three missions or all four missions. Each mission runs on a different schedule so there are only certain times when multiple missions are available (dependent upon availability).
WHAT INFORMATION DO YOU NEED TO MAKE A RESERVATION?
We would need a lead contact’s information (full name, phone number and email address) and a form of payment.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payment by credit card (VISA, MASTER, DISCOVER, AMEX) as well as payments by cash or cheque. If you are paying by the latter options, the payment for the reservations must be received before the reservations can be created. We recommend at least 2 weeks prior.
HOW MUCH DOES IT COST?
The price varies depending upon the mission(s) you choose to use, and the total would change depending upon how many players you have. Please check our game page for pricing by choosing how many participants you have, or feel free to call us at 347-903-8860
to speak to one of our staff.
HOW FAR IN ADVANCE SHOULD I BOOK?
We recommend reserving 1-2 weeks in advance for a single mission, at least 2-3 weeks in advance if you require multiple missions, but the more lead time you have the better.
IS THERE A DEPOSIT REQUIRED?
A payment is required for the number of tickets you are purchasing, or in full if you are booking for private events. Please inquire with our staff at 347-903-8860
for the appropriate pricing.
WHEN SHOULD THE GROUP PLAN TO ARRIVE?
We recommend arriving at least 15 minutes prior to your start time so that the group has time to use the restroom and settle in before being debriefed. If you have a large group of multiple games, then 20+ minutes would be better.
DO YOU ALLOW FOOD AND DRINKS?
We do not allow food/drinks inside our facility besides bottled water.
DO YOU PROVIDE CATERING OR BRING YOUR OWN OPTIONS?
Unfortunately, we do not provide catering or allow food/drinks on our premises besides bottled drinks. There are dozens of restaurants within a 5-10 minute walk radius so we recommend using one of those for before/after your event with us.
IS THERE A CANCELLATION POLICY?
Once you make a reservation, all sales are final. There are no refunds, no matter what the circumstances may be. However, you are allowed to reschedule with at least 24-hour prior notice if you would like. There is a $30 rescheduling fee per reservation.
WHAT IF I HAVE A QUESTION YOU DIDN’T ANSWER?
Please feel free to contact us using the form above, or call us at 347-903-8860